Frequently Asked Questions
Q. What time should I be at the Lodge?
NOEL Lodge is a first come/first serve shelter. You may line up after 4:00 pm. Daytime hours from 7am-4pm. Check-in is located at the North door.
Q. How late can I check in at the Lodge?
Check in ends at 7:00 pm each night. Only those brought in by law enforcement will be admitted after 7:00 pm.
Q. Once I check in, can I leave?
Once a guest is checked in, they will need to stay inside the facility to ensure they have a bed for the night. If a guest leaves the facility after checking in, the guest will forfeit the opportunity to stay at NOEL Lodge until the next check-in day.
Q. Can I smoke in Noel Lodge?
There is no smoking inside NOEL Lodge or on any New Beginnings Inc. properties. Two smoke breaks will be given each night just off of the property. Those found smoking on the property will be given a notice of no return.
Q. What should I bring with me?
All personal belongings are locked up for the night. You can retrieve your belongings before you leave. Lodge staff will supply you with two meals and hygiene supplies. Items not allowed: weapons of any kind, narcotic medications without a prescription, illegal drugs and alcohol of any kind.
Q. Can I stay in the same room as my boyfriend or girlfriend?
If there is enough space, couples will be roomed together. If not, families will have priority.
Q. Can I bring my dog/cat?
If your dog/cat is a documented service or therapy animal and you have documentation showing up to date shots, you may bring the animal. It must be crated for the night.
Q. What are the rules of NOEL Lodge?
The staff will go over the rules with guests when the guest checks in.
Q. Can I do my laundry at NOEL Lodge?
Guests may wash their own clothes on their designated night.
Q. How do I get into Transitional Housing?
You may set an appointment with the housing specialist by emailing Bryan Fredrick
firstname.lastname@example.org or calling 620-314-9377.
Q. How long can I stay in Transitional Housing?
The Crisis Transitional Housing program (phase I of the Transitional Housing process)
is up to 6 months. The Basic Transitional Housing (the next phase) is up to 12 months
for a maximum of 18 months.
Q. Does Transitional Housing Cost?
The first two months of the Crisis program there are no charges. Program fees for the
remaining months in either program are dependent on the size of the apartment.
Q. Can I smoke in Transitional Housing?
There is no smoking on New Beginnings properties but there are designated smoking